The European Consumer Centre Czech Republic has prepared its new web page. We believe that its content and structure will help you find answers to your questions and find solutions of your consumer problems with traders from other countries of the European Union, Norway and Iceland. ECC CZ operates by the Czech Trade Inspection Authority which co-finances its activities together with the European Commission.

Spanair advises on its website on 28th January 2012, that all flights were cancelled. According to Spanair's Twitter profile @spanairinformac ECC-Net informs consumers about the current state of play. Latest information We would like to inform you that the airline's website with an online form to communicate your credit is already available. Those passengers who had to fly between the January 27 and the…

    On Friday February 3, 2012, the air carrier Malév stopped its operations. The financial situation of MALÉV has been very bad lately and even though the Management tried to preserve the liquidity of the company, the stoppage of all flights was decided. The bankruptcy manager was already appointed. What to do next? I. Help on the grounds of the government decree 5/2012   According to the press…

Today we remind ourselves of the speech given by the American president J. F. Kennedy who in Congress on March 15, 1962, spotlighted the consumers' role in economics and as the first world politician addressed the need to protect the rights of consumers. Since then consumers and their organizations mark this date as the World Consumer Day. Also the European Consumer Centres' Network (ECC-Net) joins this…