European Consumer Centre

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Consumer Scoreboard shows where consumer conditions are best in Europe

Consumer Scoreboard shows where consumer conditions are best in Europe Brussels, 29 May 2012 – The spring Consumer Scoreboard published today on the occasion of the European Consumer Summit 2012 shows that in 2011 for the second year running after the fall in 2009 there were improvements in many EU countries. Consumer conditions are measured e.g. by consumer trust in authorities, retailers and consumer organisations…

EU Consumers: settling small cross-border disputes without any hassle

Hunting for cross-border bargains is a way for consumers to get the 'best deal' across the EU's internal market. Shopping online makes these bargains ever more accessible. But sometimes things can go wrong: there might be a problem with the goods or with delivery. To avoid difficult, costly and time-consuming legal procedures, the European Union is facilitating access to justice for consumers in…

Euroteam went bankrupt

The Norwegian company Euroteam has filed for bankruptcy. We provide you with information on how to apply in the bankruptcy proceedings.  We have already informed you about the company’s situation here. The following bankruptcy trustee has been appointed: EUROTEAM AS KONKURSBO v/ Advokat Siv Sandvik Postboks 2583 0203 OSLO Norway Consumers can find information how a claim can be filed here: www.bullco.no …

Commission proposes new measures to strengthen air passenger rights

The European Commission today announced a package of measures to ensure that air passengers have new and better rights to information, care and re-routing when they are stranded at the airport. At the same time there will be better complaint procedures and enforcement measures so passengers can actually obtain the rights to which they are entitled. The proposal will now go through a long European legislation process…