European Consumer Centre

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Black Friday: how to avoid sale traps

(November 24, 2022) At the time of inflation, rising energy prices and certain shortages, Black Friday is of particular interest to shoppers. But beware, slogans such as “best deals” etc. can lure you to fake discounts or even fraudulent e-shops. The well-known “only three items left” trick is designed to put pressure on customers. The European Consumer Centre by the Czech Trade Inspection…

Vignettes in EU countries – the positives and the scams

Internet scammers have taken a new tack – they offer but never deliver a vignette for another European Union country to which the buyer wants to make a short trip. Alternatively, the stamp is more than twice as expensive. Here’s how to spot such fraudulent offers. However, there is some good news from the EU – from 2024 there will also be one-day or one-week vignettes that will have price caps. Not…

Ve fotokoláži vchází muž po kolejích do mobilního telefonu, kde koleje pokračují zelení do dálky.

EU brings fast roaming data

After a sharp reduction in roaming prices when travelling to EU countries, another major new development is coming – from 1 July, operators must provide the same quality of internet connection in other EU countries as for which users pay at home. This update to the European regulation comes based on findings that one third of tourists in the EU had slower internet connection speed than at home, and 28 per cent…

How 26 European countries move towards more sustainable consumption

(Prague, 11 August 2022) Many European retailers, manufacturers and legislators are working to reduce the environmental impact of consumption and make commerce more sustainable. In some places, they are trying to make bicycle repairs or purchases and public transport more attractive, while others have an anti-food waste app or offer a 10% discount on buying coffee in your own takeaway cup. Luxembourg has free public…