The European Commission launched a new platform to help consumers and traders solve online disputes over a purchase made online. The Online Dispute Resolution (ODR) platform offers a single point of entry that allows EU consumers and traders to settle their disputes for both domestic and cross-border online purchases. This is done by channeling the disputes to national Alternative Dispute Resolution (ADR) bodies…

Timeshares, holiday clubs, leisure credits, bonus weeks and vouchers are just some of the offers you might have seen when planning your holidays or at nice and sunny resorts. The ins and outs of these long term holiday engagements can be hard to understand and lead you to take decisions that will be difficult to change. A new report and tips for consumers from the European Consumer Centres Network (ECC-Net) can…

Find enclosed information about obligation to use winter tyres when driving to various European countries. What are the different time periods or specific weather conditions within which you need to use such vehicle equipment? What is the required tread depth to be considered a winter tyre? Information has been provided by members of the European Consumer Centres' Network (ECC-Net). Find enclosed a brief…