European Consumer Centre

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Mobile application – your air passenger rights

Passengers stranded at airports or awaiting missing luggage may now use a mobile application for free to check their rights immediately and on the spot.

The EU is the only area in the world where citizens are protected by a full set of Passenger Rights – whether they travel by air or rail, and now also by ship, bus and coach. This application covers all modes of transport.

The application is available on four popular mobile platforms: Apple iPhone and iPad, Google Android, RIM Blackberry and Microsoft Windows Phone 7.

You can download the application here.