European Consumer Centre

Are you experiencing troubles with any EU, Norway or Iceland vendor?


ECC-Net Anniversary Report 2005-2014

The European Consumer Centre’s Network has been providing free-of-charge assisstance to consumers experiencing cross-border problems with vendors from other EU countries, Norway and Iceland. The past decade is reflected in the report on years 2005 to 2014.

ECC-Net Annual Report 2013

The number of consumer contacts within the ECC-Net increased again in 2013. Information about activities of the ECC-Net is available in its annual report.

ECC-Net Annual Report 2012

In 2012, the European Consumer Centres’ Network was very active. Information kits for fans travelling to the London Olympics and the football European Championships in Poland were two of its joint projects.